Support Center
Get help when you need it. Our support team is here to ensure your success with the LeanSuccess Platform.
How Can We Help You?
Multiple ways to get the support you need, when you need it
Live Chat
Get instant help from our support team
Email Support
Send us a detailed message for complex issues
Knowledge Base
Browse our comprehensive documentation
Implementation Support
Dedicated assistance for customizing your platform
Platform Customization Support
Our team helps you tailor the platform to your institution's unique needs
AI Configuration
Customize AI coaching to align with your teaching methodology and institutional preferences
Workflow Design
Create custom workflows that match your curriculum and program requirements
User Management
Set up user roles, permissions, and cohort management for your institution
Common Support Topics
Quick solutions to frequently encountered issues
Platform Customization
- White-label branding setup
- Workflow customization
- Integration with existing systems
- User permission management
Account Management
- Trouble logging in
- Password reset
- Account deletion
- Subscription changes
Platform Usage
- Creating projects
- Using AI tools
- Exporting data
- Collaboration features
Contact Support
Can't find what you're looking for? Reach out to our support team directly.
Need Urgent Help?
For critical issues requiring immediate attention, contact our emergency support line.
urgent@leanpivotsolutions.com
Response within 2 hours for urgent matters